Lauren Hamrick

I mean….. The Shinsekai sign is right in front of the entrance to the hotel. Just use Google Maps to walk around this area and you'll see what I mean about the location. It is a block away from a JR train station, there is a Mega Don on the corner by the train station and a Daily Yamazaki across the street. It was fun to be able to explore Shinsekai whenever we wanted at almost any time. Late-night snack or dinner? Tons of Izakayas and even Kura Sushi (we loved that place haha). The hotel itself was extremely nice and modern. No vending machines in the hotel, but there was the Daily Yamazaki across the street and vending machines down the street. They had a great laundry room, you even put your number on your machine so people know who it is. They offered breakfast and they will hold your luggage for you but we didn’t take advantage of these amenities. Overall amazing location, staff, and hotel!

I will recommend this hotel to anyone and everyone who asks. The staff was amazing, the location was amazing, the food was amazing, but the real show-stopper was the room. We booked the SUISAI- Japanese-Western room and this room came with breakfast and dinner included. That being said this hotel was affordable compared to a lot of the other hotels in the same area with the same package. Hakone is a small town, and this hotel is tucked away in the mountains, so breakfast and dinner are great additions to this room. Truthfully if you are booking a hotel room like this, you want to spend time enjoying the actual room. The food was buffet style, and when you checked into the hotel, you were given a choice of time slots for breakfast and dinner. The dinner options were mainly Japanese, they had a hotpot, sushi, and tempura stations along with a variety of other food. Breakfast was a mix of American and traditional Japanese.