Crystal Springs Inn And Suites

Fantastic stay! The hotel was spotless, the staff were incredibly welcoming, and the rooms were surprisingly spacious. Highly recommended for a comfortable visit!

The room was bigger than I expected! Very nice and comfortable.

The shower was small, and the shower curtain was too short. The floor got soaked.

Amazing that we had a suite and a view for an affordable price.

This was a great location everyone was really nice and friendly

Nothing

The desk clerk is the ONLY thing that gets a positive review. Bobbi was AMAZING!

... EVERYTHING else! The balcony view is terrible . The air conditioner only worked in the living room, not the bedroom. The toilet was broken. You can only watch one channel on the living room t.v. You could watch multiple channels in the bedroom but, NO volume. It wouldn't have been a total bust if we could've changed the channel in the living room and watched it in the bedroom ( just having the sound from that t.v and picture from the other). Such a total DISAPPOINTMENT for my birthday!! I deserve a total refund. Nice way to spend my 63rd birthday!!!!

Staff was super nice and very responsive, especially when we got into room and discovered no shower curtain. One was brought up right away. Also needed a few extra towels and were able to get those quickly.

Couch was a pull out sleeper, which we didn't need/use. As a couch, it was extremely uncomfortable to sit or lay on. One easy chair in the room wasn't any better. Had to use the dining chairs as footstools. Nice view from balcony, but no screen door so you could let in fresh air without bugs, especially at night. Coffee maker was a joke; disgusting coffee. Microwave was small and low wattage (700). Limited utensils and cookware; plates & bowls were small. A bathmat for the shower would have been nice so we didn't have to use one of the towels to step out onto. Pillows for bed were plentiful, but half standard size - we called them pillow bites!

Size, cleanliness, affordability, staff

Pull out sofa bed extremely uncomfortable