Sonder Rideau

loved the staff location, the room

technical difficulties with ID validation, accessing WIFI, elevators not working

Lovely spacious apartment with good kitchen and bathroom. Complimentary Laundry facilities on the same floor we stayed on. Good location

Very small balcony looking on to the building next door. Lighting wasn’t great in the bedroom

The interior design was good... and the room was spacious, new kitchen.

The location was near to where we needed to be, but across the street from a seedy loud nightclub... (the only one on the street). The noise was so bad with patrons in the street, yelling at 3am , and at 5am both nights... and loud cars revving, etc. I guess this is an ongoing issue, because I noticed that earplugs were provided on both bedside tables in the room. My question is... if this is a known issue, how come Sondor does not call the police to take care of this? Also, the attached parking garage was the WORST I have ever been in.... could barely drive your car down the too-narrow/steep entrance with piles of garbage at the bottom, into a dungeon of a garage with tiny spaces and too-low ceilings. Terrible. Also, the pull-out sofabed for our colleague (we were 3 people in a room that is supposed to be for 4 people) was awful. When pulled out, it had a dirty cover on it... and was hard pokey springs that couldn't be slept on. we had to flag down a maid in the hall, and get clean sheets from her, and then make up just the sofa to sleep on (i.e. sofa bed not pulled out). Although the design was good, the furniture and bathroom shower floor was a little worse for wear.

Stay was excellent. The apartment was spacious and the location was great

It could have been easier on the pocket