The rooms were very quiet, the beds were comfortable and the staff was friendly

The rooms needed more light fixtures

I really liked the records, the remodel of the hotel is simple but well done. The Lobby is cute.

I don't like that housekeeping didn't replenish water in the room. You have to go down to the front desk for your free bottle of water daily. They also don't tell you that you get one a day. I also didn't care for the stains on my sheets or that a thicker blanket wasn't available in the room, especially with how cold SF is. Mostly, I don't like that if your DND is on in the morning (like 7 am ) they don't circle back to see if you want the room cleaned (like 10 am) and it seemed to be a hassle to get the room cleaned in a timely manner. Perhaps they need to hire additional staff. I made sure the sign was NOT on the door on the third day of my stay and asked at the front desk to ensure my room was cleaned. The manager assured me it would be. This was at 10 am. When I returned at 2pm the room still was not cleaned. I called down to let them know and they said they'd send someone. 20 minutes pass and I call back to check the ETA, and a man answers. I ask him to please let me know when housekeeping would come because I wanted to relax and not be disturbed by someone coming to clean the room. He tells me that he can't know when they'll be by and that's something for housekeeping to determine and he just clocked in. He hangs up and then calls back and said the request was already put in. I let him know that my request is pretty simple, an ETA so that I can either go back out and get drinks or do something else. I don't want to relax or take a shower and housekeeping is knocking to come in. He again says he doesn't know and I ask if he can find out. I let him know that I am beginning to get upset because this is turning into a complicated thing when it shouldn't be. As I am saying this, he hangs up on me.

We thoroughly loved the Kimpton in San Francisco. The location was great, close to many attractions including Pier 39, the Embarcadero, the marina and cable cars. The staff were friendly and accommodating. There were a few unique things they offered I've not encountered in another hotel before such as "social hour" each afternoon which allowed you to hang out a little more in the hotel, and meet guests. The gym was good, the restaurant has lovely fresh food and options.

all was good

Location, lobby, records, bathroom Reno

High price, parking costs

Location Modern

Old fashioned noisy heating that you couldn’t leave on at night Breakfast joke …go across the road to a cafe

I believe we got the best room in the hotel, top floor with no one on any sides of us. The room was so nice and comfortable, nice views as well. The staff could not have been any nicer, funny and helpful!

Not one thing!