Hotel de la Terrasse

Comfortable, clean and welcoming staff

As per previous review, its amazing value, quality and staff. A 2 star with 3 star facilities and 5 star staff

The location was good.

The room did not look like any of the photos in the booking app. The room was not clean. There was a layer of dust on the bedside tables. The sheets were dirty. However, when we reported the dirty sheets, they gave us some fresh clean sheets.

From the first contact at check in to the last at checkout the staff were very friendly, respinsive and accomodating. It's a 2 star hotel with confort levels of a good 3 star, and staff of a 5 star. Yes the rooms are on the smaller side and don't expect a nespresso machine in your room but what you get is miles above what you would get in a 2 star chain hotel. It's clear that the staff really take pride and joy in their work. But just as much, the owners have clearly done their research and went for quality when refurbishing the hotel. It shows a flair and attention to detail unseen in any 2 star i've ever been or most 3 stars for that matter. It is so nice to see some people still uphold standards even when choosing to cater in a very reasonably priced segment. Oh and did i mention every corner of the hotel was spotless? No dust, stains, worn linnen, all things quite comon in 2 stars

I cant think of any improvements that would not generate investment and place it firmly in the 3 star category. Perhaps a pulldown flyscreen in front of the window?

This hotel was fine the staff and restaurant where the strongest part of my stay. The carpets in the communal areas where old and very shoddy. The room was small but adequate and clean . I was suprised to see the swans. Parking was a problem but I soon got over that . I would stay there again due to the staff

The communal areas are very tired

Nice newly decorated apartment situated on the top floor ( lift only went up to floor below then stairs ) in a separate but adjacent part of the hotel. Only there one night but it had small kitchen with utensils, pans and cutlery to enable a comfortable stay for a few days.

No tea or coffee provided. Daughter found the sofa bed rather hard but that was a personal opinion. Was a particularly windy evening when we stayed and the wind whistled loudly along the corridor though eventually we solved the problem by blocking the gap under the door with a towel. Much of the previously free parking in the area is now pay only after 9am and free again after 7pm though you get an hour free if you register . The hotel is on the edge of this zone so it is possible with a bit of searching to find free parking not too far away and the hotel has a map detailing the zones and tariffs .

-pleasant vintage atmosphere -kind and helpful staff -clean rooms -their dishes at the restaurant were very tast

No option for late dinner or gluten free