Sergiani Garden Hotel Apartments

Reccomended

Nothing

The restaurant was unbelievable food was excellent value. The owner came around to everyone table. Apartment was dated. Kitchen in the bedroom, . Lounge plenty of light. And wardrobe space there.Outskirts of Stalis Malai..

Location outside Stalis.no beach nearby. 10 mins walk. Little night life around this property.

The Restaurant is very good and attached to the apartment. The apartment was on the ground floor which was good for my husband as he finds stairs difficult. The staff are all helpful and friendly. The owner is lovely, speaks very good English and is very accommodating.

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The apartment was spacious for 4 people. Being next to the Restaurant was very convenient. The food is delicious and not expensive. Staff are very friendly and helpful.

Nothing

Location, pool area and eating area

Rooms were spacious, pool quiet with sun beds available all of the time and the restaurant was great for all meals

Some maintenance needed to finish things to a better standard eg vents to cover pipe holes in shower and communal toilets and shower room facilities not always working.

The pool

Lack of staff, always waiting at pool bar/reception and restaurant. Nikos tried his best but its too much work for one person! And he continuously shouted out peoples names at the top of his voice either startling us or ruining our relaxation - very annoying! The waiter with glasses who we mainly saw at breakfast was unfriendly and rude and went out of his way to be unhelpful. The pool bar needs updating, dingy and uninviting, all food comes with chips not everyone wants this! As for the rooms, shower very small, difficult to manoeuvre without getting water anywhere! Beds very hard and uncomfortable- sheets not changed the whole week! Room, balcony and bathroom never cleaned, stains on balcony table and kitchen side not wiped, floor not sweeper or washed - the only thing the cleaner done was to change towels (not when we wanted!) we had to ask a few times and empty bins!! Nothing else, felt disgustingly dirty, I dropped something between the beds and omg there was years of dust and fluff and dirt - totally unacceptable. No room to leave our luggage secure before leaving. We was unable to get dinner at the restaurant whilst waiting for our transfer at 5pm - stated they were closed til 7-7.15!!! Pool area not cleaned properly and Sun beds very dirty!

The location was perfect 2 mins walk from the beach. The pool was very nice, not too much people and a nice and clean. The room was also nice, good beds, however the shower curtain was a little annoying as it would stick on you but it was clean. Airco is working well, it is in the sleeping room but it can also cool off the living room. The terrace in front of the house is really nice and big. The food at the restaurant and at the pool bar is really tasty and very good priced. The pool bar server is also a very nice men but sometimes he is on his phone for more than 20-25 mins or he is away so you need to wait pretty long then to order something. Anyways overall we had a very good vacation here, I can recommend this hotel!

-no starting cleaning set for kitchen - waiting for the bartender (nobody was there or he was in his phone)