Movenpick Hotel Windhoek

Good value, well located

The renovations are taking for ever, and the selection of working TV channels gets less each time I stay

The admin side was somewhat chaotic. I was booked to join a group. They kept giving the tour leader the wrong room number and it caused problems meeting up. Check out was as bad, if it was not for my honesty items I had were missed off the bill. I was booked on half board but they wanted to charge for it. Actual hotel was good but undergoing renovations so very noisy in the mornings with drills going

noise from renovations under my room.

Swimming pool area

I ordered salad and asked for the fetta to be on the side as I am allergic to dairy. So they brought me a salad with fetta on the side but covered with parmesan (cheese), the staff just didn't get the dairy allergy. After sending it back it was sent again but this time no parmesan but the fetta was back on the salad with a whole lot of cheese balls. Your staff need training regarding allergies and food types. Your menus also need to show all the ingredients. The salad on the menu didn't show parmesan and the salad delivered didn't have artichokes shown on the menu.

The food was great, and breakfast was top-notch. The staff were very friendly and welcoming

The hotel is under renovation, and there is a lot of noise from construction and some painting going on, which I found very disturbing