Great location. Very close to Osaka Station. And very close to Airport Limousine Bus stop.

The room is very small. Limited function area.

The area in which the hotel is located is well lit, making it a lot easier to walk around at night at feel safe while doing so. The hotel is also located near Family Mart (convenient store), an ideal spot for quick convenient store meals and errand runs. The staff were friendly and helpful for asking directions. The rooms were spacious enough to lay two luggages out between the bed and the wall.

The kettles in both rooms had a bit of lime scale in it.

The staff were very friendly. Very close to trains and metro. Room was a decent size, clean and comfortable. Good selection of cosmetics in bathroom. Shower was lovely.

No gym, pool etc.. for the price. No water in the room and only an ice make in the hallway.

Location was ideal

Hygiene supply nit good

I loved the location, size of the rooms and how clean everything was. There were restaurants and subway entrances all around which made it super convenient as travellers. The staff were also very accomodating. We had a full daytrip planned with an overnight stay in Hiroshima. They were able to hold our suitcases until we returned back to the hotel to continue our trip in Osaka.

Its a classy hotel at reasonable rates for the area near Osaka JR Station.

The staff is wonderful as they are in Japan.

The breakfast was one of the most sorry looking breakfast we have ever encountered. . They even managed to make bacon look unappetizing and the scrambled eggs looked like they were made a week ago and microwaved over and over again to make it out to the breakfast buffet until someone ate it. The breakfast is fairly cheap compared to other hotels but too pricey concidering what you get. My brothers quote regarding the breakfast was "this is the first time in Japan that I am afraid that I will be food poisoned."

Helpful friendly reception.

Quite complicated getting from the train station to the hotel and further than expected. Looks to be an upscale hotel from appearances but the room for a family of three was not that well organised with an unnecessary small table cluttering up the limited space.