Beach House Resort Hilton Head Island

room was clean and comfortable. Waterproof bracelets that opened locks was nice instead of a key card

Rooms view was nothing but parking lot and trees. Paid extra for a view, to the premium room for the premium price but it was supposed to be an upgraded view. Was NOT. Staff was less than helpful and just said, take it up with the 3rd party you booked with. Paid a lot of $ and could have been across the street for a lot less with a better view.

They had a plumbing issue and we were unable to get the desired 2 room suite (had to sleep with the kids). Staff were great though called hours before check in. was Gave us choice of rooms and discounted rates. Location is amazing. Breakfast was good as was the music. Stayed here 15 years ago and it’s much nicer now despite the saltwater showing her age in spots. Really like you gee a water proof wristband to come and go with RFI. Heated pool was nice. Overall very clean, great spot, pet friendly and no super loud neighbors. Will stay again!

indoor restaurant food menu was fairly good, i liked that, but outdoor beach bar food had poor menu, and even different wines?? not sure why the difference. While some bartend staff were great and engaging two were rude and not attentive.

see above. Internet in rooms was spotty.

Location was great.

Bathroom and tub area not very clean in the room.

The view

Loud music played all day until 10pm. A fire alarm went off and we evaluated and stood outside for about 45 minutes. We left shortly after the chaos Early check out.

I can't remember her name but the manager of room care was Wonderful and so Very Kind. She went out of her way to make our stay there for our 50th wedding anniversary a memorable one :)

The weaker brew of coffee at the Patio for breakfast.