71 East Wacker Drive, Chicago, 60601, United States
Just 4 minutes’ walk away from the shopping dining and entertainment on the Magnificent Mile the newly renovated The Royal Sonesta Chicago Downtown at the Riverwalk offers on-site dining 24-hour fitness center and WiFi. Featuring views of the city or the Chicago River every room at Royal Sonesta Chicago provides a 48-inch flat-screen TV small refrigerator. A coffee maker is also included. The Hotel provides the following service for a fee: bottled water. Royal Sonesta Chicago modern American tavern Hoyt's serves Midwestern-inspired dishes for breakfast lunch and dinner. It also features views of the Chicago River. A business center ballroom and meeting space are available on-site . The Art Institute of Chicago and Millennium Park are both less than a mile away from the hotel. The Theater District is a 5-minute walk away.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
1 King Bed, 1 Bed or 1 King Bed or 1 Double Bed. 1 King Bed
2 rooms
442 sq feet
2 Beds, 1 King Bed, 1 Bed or 1 King Bed or 1 Double Bed. 1 King Bed
2 rooms
776 sq feet
Unprofessional & rude
I didn’t stay at the property had to cancel the reservation at the hotel
The view was the best. Valet person was great as well!
Staff was not welcoming. One of the staff shook his head because we got on the wrong elevator up/down.
The pillows and the view from the room.
The customer service was terrible. They treated us very badly. From the first moment it was unpleasant. The worst was the last day when we decided to go down to the restaurant to have breakfast before leaving and the person in charge was so rude, so unprofessional. We asked if we could sit down and she responded very dismissively with "WHATEVER" Automatically my husband and I looked at each other and decided to leave. The shower in our room filled with water and did not drain. The last night we realized that the sheets that had been changed were stained with blood, it was very disgusting. I do not recommend this hotel. It was the worst decision to stay there. Oh, there is no room service and the restaurant menu looks very elaborate but almost nothing available. Little empathy from the hotel staff in general. Don't pay to go to a place where they treat you like trash. Don't go where you are not welcome. There are many hotels in the same location, choose any one except this one and you will have a wonderful experience in the city.
A little too noisy internally. You could hear people it the hallway clearly, you could hear your neighbours at times and the plumbing from other hotel rooms.
Location is the best, we can walk to many hi-light places. There is also 7-11 opposite street for quick foods & drinks. We stay in Two bedrooms King Suite which is so wow!! The bed is extremely comfortable love it max !
Very expensive parking and valet parking cost $75 daily.
It was a very nice stay