Great experience

Room service didnt clean bath tub

Loved the art and activities, I was never bored and had so many things to do the variety was insane. Boats, beach ferry, beach club, yoga, flamenco, bikes, etc. Endless fun!

This made up for the rooftop pool being closed and noticeably was not mentioned at check in or at initial booking. Security and front desk checkout process left a poor taste in an otherwise great experience. Check out was soooo slow that by the time my Uber arrived so I could get to the airport on time for an international flight, I had to take my luggage to the car and ask the driver to wait. I came back and they were still helping the same guest. Security was ZERO help and tried to follow me to my Uber instead of offering to help.

The coolest things for me were: the private boat taking you to the beach and the rooftop infinity pool at sunset.

Excellent staff, services and location. We are pleased with the overall experience and looking forward to return. We loved the art around the hotel and the nice atmosphere all across. The staff is very friendly and helpful. The rooftop pool is nice. The hotel beach and service is outstanding. The view from every corner of the hotel is beautiful and relaxing. The rooms are spotless, bright and comfortable. Every afternoon the staff leaves a little present in our room which is such a nice touch There are yoga classes as well as flamenco nights. We were treated with kindness and respect every single time. Wonderful people which made us feel better and happier Thank you Hotel Ganzo!

The hot top was under maintenance. It took longer to get fixed than expected so we couldnt get to it

I chose an omelette instead of the American breakfast included with my room. Even though it was cheaper, I had to pay for it. There is no ATM anywhere near.

The cost of food and drinks has gone up since I first started coming here. We were charged $80 USD for 2 cocktails one evening. Your prices are higher than LA or NYC (where we live).