It’s clean and had basic facilities.

Not value for money.

The staff

It’s was massively disappointing. We thought we were staying in a nice hotel but it was terrible. The construction causes the arrival area, drive in, car park, reception, entire experience to be disappointing. Our room was clean but dark and dreary. I was expecting a nice view but it was only through one glass door that looked between two other units like a tunnel. It’s so not worth the money.

Very comfortable. Great bathroom with supplies. Free shuttle bus in and out of CBD. Very friendly and helpful staff.

Nothing

The garage was difficult and full therefore I had to park on the street.Exactly where ...I had to ask several times.In the end I parked where the 2 staff assured me was very safe and that was where they parked. On leaving found that someone had tried to break the Front windscreen with a stone so that I could not drive the vehicle..had to get a replacement car which costed a great deal of time and was altogether very expensive..a very unhappy end to our queenstown visit.so I would not recommend staying in this hotel.

Stunning views, space and spa and pristinely clean

it was all perfecto

The location fantastic views

The room could have a microwave especially since the hotel isnt a short walking distance from restaurants or cafes

Clean room Comfortable bed

Price did not match room. Bottom story, tiny corner room was very disappointing. We stayed at this property 5 days previously and the room/balcony/size was much better(and cheaper nightly rate). Disgusting coffee machine. No fan in the bathrooms.