Westin Las Vegas Hotel & Spa

Breakfast was mediocre. Expected much more.

24 hour room service or restaurant would have been great.

Staff freindly, hotel is clean, well located, with plenty parking space, and the App is very convenient for communication

1. I asked for a facing Shpere room when I booked the room months ago, but when check-in, they say it's full and not possible. 2. Room has an uneven floor, feels uncomfortable to walk on it 3. The air conditioning fan is set to a fixed speed, can't be adjusted, and the strong noise that it makes is kind of annoying 4. The bed is a little short 5. The toilet is too low, for a normal adult 6. Hotel has its ages, specially the elevator, needs to improve

Only the location and cleanness were good.

The hotel consists of outdated payment methods like sliding card payments, no NFC, no card chip payments. Upon arrival the cards payment through sliding weren’t going through, the same card was used all over america but not there because they had this sliding card system. Even the staff didn’t help, they were accepting cash at checkout but not check in like it doesn’t even make sense. We had to book another hotel after they wasted our 6 hours. Not 1 card but 10 of them didnt worked but it did in other hotels.