Lotte New York Palace

The Studio Suite with the cathedral view was EXCEPTIONAL! Waking up to a breathtaking view of the towers of St. Patrick's Cathedral, Radio City Music Hall's iconic neon signage down the road, and the city skyline was a luxury we enjoyed every morning. And when our children went to bed, being able to watch our same view transform by night was a priceless perk we did not take for granted, and thus sat for a few minutes just staring out before we turned down.

I think a perfect addition to make the room perfect... given the price of the room, the legacy and prestige attached to this hotel and the overall tier of the room... my wife and I both felt a Nespresso machine would be an easy investment for these rooms to completely offer that wonderful touch of being able to brew a shot of coffee while enjoying that view. Complimentary water was welcome, and the mini-bar was there, but complimentary Nespresso is already something most hotels already offer with their rooms. The Palace could benefit a great deal by following suit.

The hotel was in a great location for us to get around in. The staff was friendly and helpful.

We had drinks at the bar one night, and they were expensive, but other than that, we had no issues.

Room, view, space, service were all great. Hotel is gorgeous and well located.

Only disappointment was that there was limited access to restaurants in the hotel due to renovations, however, I would come back.

Location.

Price

Always impeccable around the Christmas Holiday which is when we stay.. Additionally, our room overlooked St. Patrick's Cathedral! Wowza!