There staff were the best staff of any hotel. My luggage got stuck in Singapore and they tried every day to help me recover it. Im sure they were as happy as I was when it finally arrived. The pool area is amazing The rooms are divine

Our first room was gorgeous but overlooked building works. The management were extremely accommodating at moving us

Loved everything about this boutique property, the understated arrival and reception area which opens up to a gorgeous and most exceptional resort with expansive beautiful lush gardens, pool, breakfast pavilion. Free yoga each morning, and optional extra activities like painting and cooking classes which we enjoyed within the resort setting. Staff so warm, attentive and friendly, delicious food, we could not fault. So relaxing and comfortable. We booked a pool suite first time ever and gee it was so refreshing getting up each morning and going for a dip! Great location to access Ubud by foot including some lovely local restaurant options and far enough away to enjoy the tranquil setting. Can't wait to return!

Small stuff and more as information only...pool could've been a little warmer as Ubud not as warm as Seminyak. Limited TV channels and poor internet speed. Hotel transfers are quite expensive compared to outside taxi service. And a lot of steps moving around property in case mobility is an issue for some people, not for us. These did not take away from our first experience at this hotel, would definitely book again!

Staff, service, setting, food, facilities. It was all excellent

There was a glitch at the time of booking with our honeymoon stay, however Suteja the General Manager, really did his best to fix it and make sure our honeymoon stay at Como was perfect. Our villa was absolutely stunning, with a incredible view over the jungle, the staff were all extremely helpful and no request was too difficult for them. The food was delicious both at breakfast and the restaurants (the Italian was really good and part of the complex), and the spa was absolutely fantastic (coming from very frequent spa go-ers, the massages, facials and other relaxing treatments were really something else!). Would also heavily recommend the extras the hotel organises, we had a vintage car tour which was one of the most incredible experiences and was also very reasonably priced. Location of COMO is also really good as quiet enough to spend the whole day switched off but a close walk to nearby famous restaurants etc.

Staff, Pool, Spa, Room, Restaurant, Bar, Gardens, Architecture and Design. The Service from the staff is exceptional and can't be faulted.