225 10th Street, Marina, 93933, United States
Home2 Suites By Hilton Marina is located in Marina 1.3 miles from Marina State Beach and 8.8 miles from Presidio of Monterey Museum. This 3-star hotel offers a 24-hour front desk. Point Lobos State Reserve is 15 miles from the hotel and Naval Postgraduate School is 7.3 miles away. All guest rooms will provide guests with a toaster. Monterey Pines Golf Club is 8.3 miles from the hotel while Monterey Bay Whale Watching Cruises is 8.6 miles away. The nearest airport is Monterey Regional Airport 8.7 miles from Home2 Suites By Hilton Marina.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Large rooms
Breakfast on the website says 6am to 10am but it actually ended somewhere between 9-9:30am
Room, breakfast & service was good
water pressure in the shower was very low, the room can be more clean
Nice and clean.
For the such a big hotel with only 2 elevators and 1 of the elevators was out of service was the negative side I didn’t like. I also wished they had a better choice of breakfast. I didn’t like the breakfast at all. The food looks cheap/ microwave goods. Please do better.
It was brand new
The facilities pool spa and exercise room were not kept clean with all the people using it
Amenities within the room. It was spacious to spread out and had a full refrigerator and sink!
I didn’t like that the continental breakfast didn’t have any side bacon or sausages. It was all premade breakfast sandwiches and my child has allergies to eggs and wheat. Therefore there was nothing to accommodate him.
Property is decent due to it being a newer facility.
Upon arrival to check in at 3:00pm we were told that we could not get checked in at that time and it would be a little wait due to them being short staffed with housekeeping. Taking into consideration it was a busy holiday weekend and short staffing does tend to occur we were understanding. We hung out in the lobby with others that were waiting as well. 2 hours passed (5:00pm) so we asked for an update and were told our room still wasn't ready and asked if we would be compensated in any way for this huge inconvenience. We were told by Jasmine at the front desk that she would have to talk to her manager regarding compensation. Manager, Murphy came out very rude and had a matter of fact type attitude that gave us the impression he didn't care about our situation. After checking where his housekeeper was at, he said it may take about 15 minutes and we would be called when the room was ready. And basically offered us "snacks on him" to appease us. While a couple of other people we talked to were compensated through points. 35 minutes later we decided to check the status on our room and it was ready (5:35pm). No call, we had to go up to the desk and check. The next day around 10:12 am we checked out and I asked Jasmine at the front desk if we would be compensated somehow for the inconvenience we experienced with check in and she told me I should see some kind of compensation on my account. I attempted to call the manager again on 5/29/24 and was told by Jasmine that he was not in and she would give my contact info and should be getting a call back. I did not receive a call back on 5/30. I called again on 5/31 and spoke with Jasmine and was told the manager was not in and she would give him my contact info again and that since I booked through a 3rd party there is nothing they can do on their end. It would just be nice to hear back from the manager to handle escalated issues as opposed to second hand information from front desk staff.