The hotel is right by Sannomiyia train station and in downtown Kobe with lots of restaurants and shopping and it's possible to walk to Chinatown and do the Port of Kobe harbor area. The room was a bit bigger than most of the rooms I have had in Japan, the staff was friendly and helpful, the Wi-Fi was good, and the breakfast buffet had a big selection.

I enjoyed the stay there and would stay there again.

The place is very nice .

I flew in too late and left too early to be able to enjoy the facilities.

breakfast is good and healthy. location is good.

chair and pillows were very uncomfortable. My bathroom had someone elses hair on the walls. it was not cleaned thoroughly

Breakfast was fine.

For price, a bit disappointing. Felt more like a JPY10-12,000 a night room, not worth JPY23,000 paid for the night.

Friendly staff, good location for train, shop and food. Modern facilities

Not one I can think of.. well designed facilities

We loved staying at this hotel. Rooms are quite spacious for japanese standard, clean and quiet. Hotel is walking distance from all main attractions as well as Shin Kobe station. Staff is kind and friendly which was a super plus. Loved the reading room!

Location, amazing breakfast, superb service staff.

Can not think of any.