Taormina Park Hotel

The outstanding view from large balcony of Mt Etna & the Mediterranean Sea

The front desk could have been more helpful in explaining directions to tourist sites and the woman in the breakfast area was mean to guests and not helpful. The hotel was understaffed.

After my second stay at the hotel, I could say that the only aspect that is worth it is the mesmerizing view from the balconies and the windows. One of the best-positioned hotels in the city and a nature that is one of a kind. However, this is not enough for a four-star hotel.

The staff is obviously reduced, which affects the service immensely. I am really sorry for the hardworking people and their ridiculous working environment where their effort is going to waste. The management should change things up if they do not want to lose clients. The breakfast experience was a complete disaster. You have to ask for cutlery separately. If you choose to have breakfast outside during the summer, be ready for a swamp of hornets and hungry pigeons that will not give you peace. If you want to sit inside, be ready for dirty tables and arm yourself with lots of patience. The breakfast quality does not live up to the brilliant Sicilian cuisine, which is unfortunate. The coffee has nothing to do with the proper Italian one. The bar is overpriced. In general, Taormina has become really expensive while the overall service is dropping. The towels are to be collected from the reception (deposited, in theory), which does not seem right. The jacuzzi is not pre-heated, which is a put-off. The receptionists are not the friendliest. The phone was not working. The shower gels are not changed regularly, and their amount is ridiculously small. In my case, I was supposed to ask for additional ones to take a shower. The bathroom facilities are old and on the brink of breaking. No slippers are provided. Although the pool has its own robot pool cleaner, it cannot clean the walls or all surfaces. In terms of hygiene, I do not believe it covers the standards. Overall, there are plenty of details and red flags that cannot be ignored. Hopefully, the shortcomings will be improved in the future.

Fantastic View

Highly recommended. The location is excellent, staff is super helpful and the hotel facilities are also more than adequate! Quite central and is literally walking distance from all the main sites!!

Breakfast was a bit disorganised and understaffed. That is the only negative thing I can say, however still decent.

The view was amazing! Martina, the bartender at the pool was the best. She deserves a raise!

The view, the location, Very helpful and kind chambermaids with a smile on their faces, always at the customer's disposal

-Very poor breakfast with 3types of salami, and some sliced tomatoes, not very tasty omelette and some cakes not so good quality -The ceiling and walls have advanced signs of deterioration -The sound insulation is almost non-existent, you can easily hear the conversation or the snoring of the next door neighbor

Very well located within Taormina with great views over the coast and very easy to get into town and close to all the main sights.

Annoying to come back after a day sightseeing to find no seats by the pool because the ones that were not occupied were being 'reserved' by a towel