Boot room was great! Staff were supportive even though they were very understaffed due to covid.

Guests were not wearing masks in the public area by the fireplace. King bed was actually two beds sandwiched together. And the beds were so old they were concave. Painful to sleep in and not great when trying to recover from skiing.

The whole outside was run down weeds everywhere and needed to be painted. We also did not see a front attendant at all the whole stay. There is also no ac and it was 31 degrees.

I liked the location as it was away from golden (13km). Loved the quietness. Room was great. Unfortunately due to covid only one restaurant available but you can travel to golden. Staff was very efficient and we enjoyed ourselves very much.

Only one restaurant, prices for gondola very high for smoky views.

Lush location

Really cozy hotel to live in. Really enjoyed my stay.

Nice large room and location on top of the mountain

No staff present even in the posted hours of 8 am to 8 pm The bed was very uncomfortable - there have been lots of reviews about this but I don't understand why they haven't fixed this yet It would be nice to have some cutlery provided in the rooms No hand sanitiser in the rooms despite visiting in a pandemic - they just had signs outside the room asking us to sanitise everything after touching it but there was no santiser available

Location is nice . Close to nature.

No air conditioning in the room. Flickering lights.