Best Western Miners Inn

Large rooms, comfy bed, plenty of amenities, muffins in the front lobby were nice, easy access to take care of pet needs, pleasant staff.

Dog poo bags were empty; thank goodness we had our own. Pools and hot tub closed when weather was very hot.

Lots wrong with this hotel because the transition of ownership made it hard for staff to do their jobs effectively! Its struggling to keep up with Best Westerns standards. The manager and hotel employee were all helpful during our extended stay!

The room size

They are going through owner transition and are experiencing some previous owner irresponsibility. Current owner is doing what he can to make sure hotel is being supplied with what we as guest are needing/paying for!

Location and some staff are accommodating

Having bad allergy reaction but our schedule is hard to get the floors steam cleaned and get the rooms cleaned at times! Asked hotel employee for body wash to be replaced in shower. Im guessing because the hotel is in transition the supplies are hard to come by?

nothing

Some of the staff was rude, they acted like I was causing trouble when I asked for help. I changed rooms the first night because the room looked dingy, the next room had a broken refrigerator that I called 3 times in 2 days to fix, the carpet was sticky from not being cleaned, the curtain was broken and I had to clip the curtains closed with one of my clips I had on a business package, the bathroom curtain looked like it had not been washed in a month, I wondered if my sheets were clean. The air conditioning smelled. The bed was completely uncomfortable, I kept rolling off the edge because it was so worn down. My room was upstairs and they had no elevator, so I dragged my luggage up myself, to stairs looked like they needed a good steam cleaning (first sign of lack of regard for their patrons, dirty stairs). I was supposed to stay 3 nights and checked out after night 2 when my refrigerator was still not fixed. I insisted on a discount and they gave me a big discount of $40, I should have insisted on a full refund, but I didn't want any more hassle. Overall, this was the WORST hotel experience I have had for a very very long time. I will not go back to the Best Western in Yreka, and honestly, will hesitate to ever stay at a Best Western again.

Just a standard American motel in a sleepy town

sheets and comforter have spots on them, the outside, stairs, etc were filthy! Our room key didn't work the second day, didn't find out until we tried to enter the room that night, had to go back to the desk to get it recoded. This hotel is very tired, in need of an update!

Room was lovely. Staff was pleasant and helpful. I felt safe. Breakfast was good.

Mattress is older and sags on each side. Needs to be replaced.