The location is great . It was an easy taxi ride to food, walled city, bocogrande plaza and historical center.

The Hilton needs to upgrade the outdoor pool furniture. The beach needs to be raked and more sand added. The Hilton is missing a major opportunity to build up the beach access in Cartagena . In summary, the grounds could use a facelift. The food is bad!

Pool areas very nice.claim you spot at 8 am. Rest of hotel good but not special.

The pool, and the location.

The restaurant and menu was limited and not up to par with other Hilton hotels I have stayed.

Egg and omelet station made to order was super good. Juice station made to order available for fruit juices only.

Beach in front of the hotel had dark water, bugs and ants on the sand, and a lot of vendors. Not the private beach advertised. Pools were warm, one of them so hot it seamed like a bathtub. Food and drinks, in the pool area, took a good hour to arrive. Finger food was warm drinks watered down. Breakfast buffet did not offer green juices and although food variety was big it was not the greatest.

Hilton Cartagena is a really good property. nice amenities and awesome staff

At the moment to do my reservation, booking don't give me the option to include the breakfast.

Pool, nice view from room, friendly welcome.

No hot water on first morning but informed staff and this was resolved by the time we returned in the evening.

The staff were friendly, rooms were spacious and clean. The complimentary breakfast had a good selection.

The business lounge ran out of drinks/food quickly.

I loved the facilities. It was clean and very pleasant staff from the reception to bell staff. The facilities were very nice. The pools are well kept and clean.

I thought the service by the pool could have been better. The food ordered was not good. The nachos were served as chips with Guac only. The Quesadilla was oily and not tasty.