Aquila Atlantis Hotel

Excellent location Friendly staff Good value for money

The lobby and bar area is well designed, very aesthetic and spacious. The barman we spoke to was fantastic - guided us through wine options, letting us taste several local options first before choosing. He also recommended us real local restaurants and wineries that he personally loved, and they were spot-on recommendations. The view from the roof was great. The location feels weird initially, but actually you realise that most of the historical landmarks in the city are very walkable from it, and crucially it is very close to the Heraklion Archaeology Museum.

The parking situation was awful. They have an 11 space onsite carpark for the entire hotel, and you have to call from the gate for entry, if it's not full. Most often though, you find it full with at least one car parking across 2 spaces. Their backup carpark is a reduced rate at the externally owned Central Parking carpark, and is about a 10 minute one-way system drive (they said in actuality it's 200m), but on the time we tried to use it, we were told it was full and drove around until we found a space at the bus station. Breakfast definitely could have been more vegetarian friendly. No indications of whether things like cheeses were vegetarian (without rennet) or not, and the only hot options seemed to be eggs. There were lots of options though, especially for non-vegetarians. The room also felt quite small and pokey for what it was. It's listed as a 5 star hotel, but it just doesn't feel like it.... A 3 to 4 star rating would be more accurate.

1. Location close to city center 2. Room with balcony 3. Clean and spacious room 4. Delicious breakfast

The room was clean and well equipped. Breakfast was wonderful.

Nothing really - the hotel met and/or exceeded our expectations.