Best Western Plus Hannaford Inn & Suites

The hotel was very clean quiet and nice. The staff was pleasant.

The man at the front desk never smiled. I wonder if he didn't understand English as a first language because I had to lean in to understand the mumbling. He could have told me my room number, the pool, and the policy of the 100 dollars charged to my card if there are any damages to rhe room, but I had to ask questions about everything. I like my front desk people happy and excited to see me, he looked like he was ready to get off work.

When we walked into the room there was a strong smell. A sour, fishy smell. The room was big and we loved the sofa and living area separate from the bed and bathroom area, but the smell was so strong we had to go buy some air freshener and plug ins to combat the sour odor. The room was clean, but the smell was overwhelming. We weren't sure if it was the carpet or the refrigerator. It really ruined the experience.

Location was very good. Staff was friendly.

Breakfast was only fair. Staff did not clean the room enough.

First impression was very appealing. Service was great. Rooms very comfortable.

Can’t think of anything.