Avenue Houmane El Fetouaki, Marrakech, 40000, Morocco
Located 1640 feet from Jamaâ El Fna Square and Kotoubia, Chems Hotel offers 4-star accommodations. It features an outdoor swimming pool and a restaurant overlooking the pool and garden. A private balcony with a view and an LCD TV with satellite channels are standard facilities in all of the rooms at Chems. Each is decorated in a modern and simple style and features an private bathroom. The restaurant features large pillars and serves a continental breakfast every morning. On sunny days, guests can dine on the poolside terrace or order a snack from the pool bar. Wi-Fi is free and only in public areas and the hotel also offers private parking on site. Marrakesh-Menara Airport is just 3.1 mi from the hotel.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
i like how the staffs welcomes me and they are very friendly
only internet a bit slow but all is fine
Close to the city
Reception and security staff and dramatic price increase let the place down.
The breakfast is was nice and the location is very good
I didnt like the bed is better to change it
The hotel is located a few minutes walk from the city centre and main attractions, but behind the main street. Although so proximate to the main square, it is very quiet and peaceful.
The only con I can think of was a very limited vegan breakfast option.
I liked the waiters in the restaurant, they are very respectful, attentive, they organize everything very quickly, and the bartender is also friendly.
I'll start from the beginning, the reception staff especially the elderly woman and her assistant. They insulted me on the day of my departure, I had to pay tax and in their opinion I stood at the reception for a long time, they rudely rushed me and called me names, I made a transfer from the account to the card, and when I wrote to them in the translator that they would not let me they were in a hurry, in about 5 minutes I would pay, to which they turned their faces away and walked away so as not to read what I wrote in the translator, her assistant called me names without specifically turning to the camera and spoke quietly insults, to which I took out my phone so that there would be evidence and She said that I would record all the insults on camera. The hotel management can look at the recordings from the cameras, the entire attitude towards me that day. Also, when I went on an excursion for two days, I took my suitcase with me, but the cleaning staff decided that I had left and they threw out what I left in the room, then they took mine out of the trash can. I closed my eyes to this and simply asked to hang it on the handle of a door that I would never enter. I cleaned my room myself.
Helpful staff. Good location between airport and centre of city. Walking distance to main square. Good to have a pool.
Rooms were worn, damaged and scruffy particularly the bathroom. Buffet dinner was average and seemed quite expensive.
Very good and helpful staffs