Just because a is in Downtown

Customer service at all

Good location and nice rooms. Hotel has a lot of useful features like a self-serve convenience kiosk in the lobby and microwave in room. The Food Lab is a food hall just on the next block that would of being pretty convenient for quick meals.

Sound travels pretty easily, and the doors slam. The parking situation wasn’t ideal. I think there lot is under construction, so you have to park at a lot on the next block. If you’re going in and out a lot, it’s a bit of a hassle.

The location was near everything good downtown.

Construction was going on all around the hotel. Only valet parking was available. Our room was literally right next to the construction site and we were woken up at 6:10 a.m. to hammers banging and trucks with their backup beeping. The shower leaked loudly and the walls were thin. We could hear our neighbors in the bathroom. Not pleasant. We booked 2 nights and only stayed for one. Really bad.

Property was clean including the bathroom.

Great rooms and staff

The room was ok

Front desk staff was super rude