The rooms were very nice and clean. I just wish the shower had a door.

I didnt like the food or drinks. For the price your paying, I wish they had not activates to do on the property. I did not like the amount of cats on the property.

Location was convenient to MBJ airport. Very relaxing and quiet. Room was nice

Refrigerator did not work the entire stay even tho they said maintenance would fix it, so we had to keep asking for buckets of ice. Butler service was a little lazy in my opinion and you need the whatsapp downloaded BEFORE you go.

Friendly staff

Rooms were small

The location was very convenient to the airport but also secluded for peace and quiet. The staff was very pleasant and helpful with making sure we were comfortable. Food was great, amazing foot massage and just overall great vibes.

Need more alcohol and drink choices in actual rooms.

The rooms and grounds were very nice. Food and drinks were available all day. Staff was nice and attentive.

The main pool was small and strange. Lots of steps and walls in the pool, so I kept bumping my knees, feet and bum on everything. Got annoyed so I got out. The beach area was very dirty, full of seaweed and trash. It was very small and would be easy to clean upso I was surprised they didnt, especially being a Hyatt owned property. Also, in my room, the tv didnt work, outlets didnt work, and the outdoor terrace lights didnt work but maintenance fixed the the television around 35 minutes later. There wasnt a large selection of food choices available but it was all-inclusive so thats a plus.