Airelles Pan Dei Palais

Excellent location. Superb welcome from staff who remained extremely helpful throughout - especially the reception/concierge. Beautiful calm spaces inside and out. Room was nice, but small for what I think was described as Superior Deluxe or similar. Food was good.

Whilst the food was good, in my opinion, the kitchen may have been trying a little too hard to impress. Wine pairing with dinner didn't really work. No information on wines, such as year or producer. Breakfast was lovely but a little overwhelming with so many items being delivered at once.

Friendly staff, good atmosphere. Everything I expected and maybe a little more

The bed mattress was maybe a little too soft for me

The staff were amazing, right from arrival, nothing was too hard for them. The food, the service, the friendlyness all were amazing. I could not rate them higher

Honestly I have a hard time of thinking of anything I did not like. Except perhaps, that I had to leave

The hotel could not have done more to damage their reputation than my insisting that I pay the full cancellation charge when I had made a mistake on the booking. I turned up one week early as this was my final two nights in St Tropez having sold my house and left it empty of furniture. I was exhausted, I was leaving two days later so clearly unable to take up the booking on the date I mistakenly made it for as I would be back in the UK. No empathy, no sympathy, no attempt to look after me (a returning customer). Appalling.

Beautiful Traditional hotel with interesting past. The hotel was clean, bed are comfortable, mini bar stocked daily. Breakfast was delicious with variety, location was great. They have a fun car service that take you to the beach. We enjoyed our stay and highly recommend.

Our room were a bit small.