A great place as far as cleanliness and great pool activities. restaurants are very good as well and reasonably priced.

The booking.booking.com fee that included "all fees" is not reality. this hotel holds an automatic $200 additional on your card for "iincidentals" at check in, which we did not know about and nearly ruined our vacation. we were prepared only for the booking.com fees as stated on the reservation. I've seen $50-100 dollars at times but did not expect $200.

I didn't like that there was a phone in the room that i kept calling for room service for an hour. Only to hear that to order is a qr-code. There were not a lot of channels at all on t v. The room had a crack in the ceiling and spots on the wall and on the carpet.

Excellent rooms and the pools are fantastic.

Nothing

Great

Great

Nothing

Over run. Under staffed. Dirty. Noisy. Unsupervised children.

The amount of pool choices were great. Loved the lazy river, however it was not wide enough of the large size of groups and pool goers Adult pool was fantastic Staff were great. Friendly, helpful. Check-in line was small and desk well staffed for the busy weekend. The room we had was nice.

The pool areas were not properly washed down from one day to the next. The room air-conditioning was not cold. Alcohol drinks were moderately expensive and were small. The resort was nice, but pricey.