Hotel ZaZa Houston Memorial City

The pool service (Mary) was great. Rooms were clean and comfortable.

Guests by the pool had separate personal speakers. It was too loud and was not relaxing. The staff did not acknowledge this until something was said, even then the guests were confrontational. The service fees were a bit much (I.e. room service fees) and the pre added gratuity, this took away from the experience.

Good mini gym

Pool too small to swim laps

Really beautiful interior and rooms. Bar and restaurant were great and food was delicious

The staff was very solution oriented, Neil and Arianna were great. The restaurant hostess Mya was so nice and the chef even came out to ask about how I'd like my meal prepared. This is my second time at this hotel

The valet manager the short guy, his attitude and customer service was horrible. Each time I've been to the hotel the valet has been less than exemplary. It'd be in their best interest to end the contract with that company

I didn’t care for my breakfast. The avocado toast didn’t describe the avocado as guacamole

Breakfast