Windsor Court Hotel

Most of staff, location

The spa was very bad. Very dirty and staff was not friendly. Pool was not clean on several days we wanted to use it.

The hotel was even more beautiful in person than in pictures & the service was absolutely impeccable. The gym was well-equipped with state of the art equipment that appeared to be brand new, and it provided complimentary water (in sustainable, refillable containers), fruit, snacks and a water filling station. I stayed in the Queen double suite which was gorgeous, spacious and full of natural light. I was really impressed with everything about it. Two smart TVs with all the apps, lots of plugs and USB outlets, a wet bar, a dressing area, a safe, an iron... a very well-appointed room! The location was great and within walking distance of bourbon street, the french quarter, frenchmen street, the CBD and a host of restaurants, shopping, bars and the casino. Everything felt personal and warm and anything I needed the staff graciously accommodated. The spa was also gorgeous and the ROBES were absolutely heavenly, but the facility itself and the treatment left much to be desired.

My only disappointment was around the spa. It definitely gave the vibe of high end luxe spa, but the sauna was not hot enough, the steam room was not hot enough, and my $400 exfoliating treatment was a complete waste of money. The massage therapist spent 80 minutes fumbling with my body, and the exfoliation treatment was so basic. I've literally done better exfoliation on myself in the shower with a loofah and an $8.99 sugar scrub from Walgreen's. They did a partial refund for the service, which I appreciated, but I would've much rather had the luxe treatment I hoped for.

The space

The suite

Great space and accommodations

The suite

The staff and facilities are fabulous.

Nothing