Thompson Savannah by Hyatt

We liked the river view.

We did not like the tub shower. The glass door only opened on one side making it awkward to turn on the water only when standing in the tub. Should have walk in showers at the level/price of hotel. Parking is a pain if you opt for the street parking. Staff at the roof top were not friendly, we left the roof top and ate downstairs and found our waitress to be exceptional.

The pool, and restaurant

Added charges like $30 to check in before 4 PM. Cake serving fee, which we weren’t charged but the fact that you have one and it costs as much as the cake does $40. Nickel and diming is a turn off.

The rooms were very nice, comfortable, CLEAN, and QUIET! I didn't hear anyone loud in the hallways, or loud neighbors, or anything. It was amazingly PEACEFUL because sometimes hotel walls can be thin or it can be chaotic and noisy with families going to and from. Also, the WATER PRESSURE was explicitly GREAT! I could have stayed in the shower for hours.

I would have loved for this hotel to be CLOSER to main parts of downtown but it wasn't too far off, but ubers were costly and though the hotel offered a ride service for free it was impossible to schedule it at a time that made sense. The hotel is nice but I'm not sure I'd stay again because of the location so far away from walking distance. Depending on what i'm in Savannah for I would absolutely consider it. I wish there was a convenient store of some sort close to the hotel also. The hotel is just a distance away from basic needs.

The employees. Bar, restaurant, and Alan the driver were all top notch!

We think our room appeared to be tidied up, but not necessarily cleaned.

Clean, dog friendly, rooms spacious, car service was great. The front door gentleman in short was very nice and helpful.

Not all staff was friendly at the front desk, the hotel seemed short staffed specially bar restaurants. The isolation of the hotel needs more support and options around it.

Modern, clean, good location

Larger rooftop bar