Km 95 Carretera Cancún, Riviera Maya, 77710, Mexico
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The resort offers taxi and car hire amenities for your ease in navigating around Tulum. When arriving by car, you'll be grateful for the on-site complimentary parking at resort. The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.The resort also features a fireplace, providing a cozy ambience during cool evenings. Your stay will be comfortable with the presence of 24-hour room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort.Smoking is permitted solely in the specified smoking zones allocated by resort.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at El Dorado Seaside Suites - Catamarán Cenote & More Inclusive have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at El Dorado Seaside Suites - Catamarán Cenote & More Inclusive.How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at El Dorado Seaside Suites - Catamarán Cenote & More Inclusive.Make sure to discover the readily available beach at resort.Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
The location of our Room. 1st floor sea side suites. Directly in front of the swim up pool bar!! Best location. The staff!! Are absolutely amazing and make this resort amazing. We loved Luan, Miriam, Carlos, Henry, Juan, Benjamin, and our Concierge. Room service 24 hours. Very fast. The food With room service is good, but the menu is extremely limited. The dj for the foam party On the seaside suite, Was what you need more of!!! The spot is amazing all the staff in the spa superfriendly. We did the hydrosherapy and the 1 hour massage beyond our expectations. Amazing. We also did the candlelight dinner.
The restaurants are very limited for breakfast and lunch, And the menus for breakfast and lunch very limited. There is a dress code for the restaurand it's expected that you adhere to it. There is definitely not enough bars or night life. The swim up bar pool closes at six p m. We spent the majority of our time at guacamias bar. Which really seem to be the only choice for evening entertainment. And they did have a couple of live bands during our stay. And then a d j after the live band. We need more time with a d j to dance in the evening. The Is mariachi band Was cute, but we paid $120 for a dinner. That came on one plate. The food was disgusting and ice cold. No bueno. Also we had no hot water for a shower. We called the front desk they sent someone, right? Amaintenance came in, he did something so we got warm water. But then it went right back to cold. We never had a hot shower our entire stay. The golf cart rides to get to your locations with fun because it is a lot of walking. The problem is sometimes for the shuttle bus. You are waiting 25 minutes and they also stop the shuttle buses at 11 PM. So if you're still at the bar at midnight one o'clock, you have to figure out how to get back to your room on your own, which is very confusing and is a very, very long walk at least thirty plus minutes. The shadow boss should go until The bar closes.
All the rooms have pool, they have the nicest staff we've seen in Cancun, nice alcohol (Jack Daniel's, black label, bacardi, aperol, etc)
Nothing
great
Everything was beautiful the staff was great and very friendly also helpful I have nothing but great things to say about our stay at this resort my husband and I loved it so much we brought a timeshare there. can't wait to go back thank u Monica our personal concierge she was awesome
the hospitality, the property, the room, the vibe!
nada
the rooms were clean and the staff were great.
Biggest problem was lack of food during the day yes there are a few lunch places but if you come back from an excursion and return during the off hours there just isnt anything or anywhere to go to eat. the reservation system for dinner is a bit ridiculous. as we didnt know where we wanted to eat until midday and by that time the only times avail were 9:30pm. However we arrived early and the restaurants were half empty. very frustrating. my room didnt have hot water for two days. I had to ask three times to get it fixed along with the lock on my door was broken when I arrived. The rooms themselves are very tired in comparison to other resorts at this price.
The food was the best part
That it don't cater to all age groups. This resort is for old people only. No good music, entertainment was horrible, games was not good....