Ctra. Federal Chetumal- Puerto Juarez Km. 266.3 (Q.Roo), Riviera Maya, 77750, Mexico
Boasting instant beach access numerous dining options and endless recreational activities this family-friendly all-inclusive resort is located in the Mayan Riviera and offers everything needed for a memorable stay. At Barceló Maya Palace guests can discover a large variety of amenities including 7 different restaurants a full-service spa and a nightclub. The resort also features several spacious swimming pools as well as hot tubs and a children's play area tennis courts along with free snorkeling equipment hire kayaks and water aerobics classes. Guests will also enjoy the resort's mini-golf course and live nightly entertainment. Cancun International Airport is 49 mi away.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Everything catered for - no need to leave the complex
Nothing at all
The customer service in the Restaurants. The Food and Facilities are O.K.
The customer service at the front desk. Very poor skills of EVERYONE. Awful guidance on what's going on and what to do next. And where to find what. Very rude when asking for support. Awful really and no one knows their job. For that price....a lot to ask for And in the room the Sink was not working properly so it was like filling a bowl full with water every time I washed my hands
The scenery , amenities , beach , pool, food
Some workers , closing the pool too early , limited late night food out of the room , being told NO too times
The installations are excelent , the staff at the buffette , pool zone are very friendly , always with a smile .The room was perfert always the room staff leave it perfect .
The staff of the luggage at the lobby when you ask information they are not helpfull . the day that we had waiting for the transportation reserved with the hotel they said you have to waoit or going to the service office . The transportation was late and no one said anything . You have to inform the guest about the delay specially when you have a flight to catch
Nothing
Everything
The size of beds is the only thing we really didnt like.