Hyatt Regency Houston Downtown

Great snack shop open 24 hours was great, reasonably priced and convenient . Lots in foyer -chairs tables , lounges , workstations, atm , post box , vending machine for pharmacy . Ice machine on each floor .

Was a little expensive . Arrived internationally in morning and they admitted my allocated room was ready but I couldn’t access it early without early check in fee . I understand checking in early can’t be for everyone otherwise it just wouldn’t work ….. but if you arrive from airport and you have luggage and tired - and room is ready then why can’t access be gained .

I love the swimming pool on the sixth floor. I also love how clean it is in the room.

The location with city view was Beautiful especially at night. Was not over crowded the ambiance was inviting, nice staff Doris checked us in she was very polite, made us feel welcomed gave us the run down of the facility and the accommodations. Breakfast buffet was everything and more love the omelettes. The waiter Lois was sweet she makes sure your dining experience is what you came for. The Bagel bar inside the Hyatt has great coffee and breakfast bagels a must try as well. Everything is at the Hyatt you don't have to leave.

The ice machine on our level didn't work. The bathroom of the room had a brown hand print on the wall house keeping should pay attention to the bathroom walls. Other than that everything was Great!

The hotel itself is big and beautiful with a great location. Loved the style of the building and the cool elevators.

check in was fine but the front desk wrote the wrong room number down on our key card so when we got to our room it was occupide and thankfully the sweet houskeeper Alejandra got us situated into the right room without having to go all the way back down to the lobby. We were on the 28th floor. The coffee machine in the room was dirty and something was floating in the water reservoir. The lounge was not accommodating and wasn't a nice place to get a drink. We came back hoping for a cocktail but so many people and 1 person working. The lobby bar closed at 10 with a packed hotel looking for service leaving the lounge hanging. We gave up and went to our room.

Comfy beds. All amenities available. Vallet staff very nice.

air condition was not working properly. Was hot at night and had to sleep with sheets off. Sweated a little.

The room was really clean, the staff was always helpful and friendly and the location unbeatble.