Harrah's Lake Tahoe Hotel & Casino

The location is perfect. The staff we encountered was very nice & personable. Having two bathrooms is VERY convenient! The overall feel of the hotel & casino is very elegant/upscale; however, it is outdated & needs refreshing! We had an amazing meal at Friday Station Steak & Seafood the last night of our stay.

The hotel is old and needs updating; many of the hotel features did not work properly/need refreshing: *We really missed not having a full-service restaurant for breakfast, lunch & dinner (formerly called the American River Cafe). There is an alternative, but it is more like a bar/coffee shop that serves meals as an aside. *The elevators need refurbishing, as not all of the buttons light up and some of the panels within are peeling. *The parking arms do not work properly, which is very inconvenient. We had trouble getting our vehicle out a few times. *The lighting throughout the casino & in the hotel rooms is not bright/modern enough. *The bathrooms throughout the hotel (in hotel common areas and in the rooms) could use some updating. In the stand-up shower, there is nowhere to put your shampoo, conditioner, etc. Some of the automatic flushing toilets in the casino areas were not working properly. *Neither of our rooms keys worked after check in, so we had to go down and get replacement keys.

Clean

None

Location

It was old .. holes in the walls.. refrigerator did not work .. I paid for a view of the lake however got a view of the parking lot .. elevator broke down only one was working had to use the staff elevator.. was woken up by hotel staff at 7 am doing repairs to the room next door .. asked for another room however the room they were trying to move us to was in worse shape .. we checked out early .. the hotel still charged us for the full Stay we are currently disputing the charges

Nice but the extra resort fees are not necessary.

The extra cost that was added when I checked into my room.

Love the location

Room was dusty, smelly, ac didn’t work properly. Also ordered room service from 2 restaurants there and to food was terrible and when I requested no blue cheese on my salad they still put it on.

The only thing I like that was the view

I reserve a king size bed and they give me two full size beds and the room wasn't clean and they also charged me for the parking and they charged me for 2 days and I only stay in their parking spot one