Ascot Hotel

The location was excellent as it was very close to the Radisson Royal Collection hotel where my daughter was staying. It was close to multiple train stations and to the famous Tivoli Gardens.

It was very dated. The floor squeaked in when I walked. Was very disappointed in the decor. My first night there I tried calling the front desk and gave up. the next day the reception told me the phone did not work and no one came to repair it.

Very clean and overall a very nice atmosphere! The staff were very friendly and it was so well located for what we needed during our stay!

The location is superb. The overall experience was very pleasant. Breakfasts are good as well.

There was not the sound isolation in the room completely. I could hear everything.

Nice reception / bar

Towels were really small & not the best quality. Mattress & pillows were really soft with no support.

Lovely property

Room service

Location. Responsiveness of the staff to resolve the accommodation challenges I faced.

Initially I was given a room that did not have hot water and was cold (heating functioned rather poorly). It was not renovated and not well maintained (dusty and dirty carpet). Ive complained about the hot water and I was offered another room that was renovated, cleaner and air conditioned.

Friendly staff.