Hacienda Beach Club & Residences

Travelled from the UK so a fair way but worth every minute (well 2 weeks). The hotel has a relaxed feeling with very clean and stylish Mexican decor, accommodation is excellent, the location couldnt be better. All the staff are super smiley, polite and helpful (special mention to Mauricio, beach facilities guy & Manny, by the pool both really helpful and fun). A typical day, lie by the pool then wander down the beach for lunch, so much choice & v close by & you can wear your bikini all day (which is good as was pretty hot).

Gym pretty hot, there was some aircon but not enough for a gym especially when busy, which is a shame as the equipment is ok. I suppose it would be nice if there was more entertainment at night, something local like a singer etc but we wanted to explore so went out most nights anyway.

The apartment was absolutely beautiful and spacious with a perfect view on the rocks of Cabo. The gardens were meticulously maintained and the staff was very attentive and polite

Price quality of food and drinks far below par. Surroundings too lively to our liking. Loud music all day and night

Location great. Great service by the concierge staff in running everyone around in the golf carts. Wonderful service by cleaning staff as well.

Prices of food and beverages were way over the top. Also on one occasion we ordered a burger for lunch by the pool. The burger ordered was medium rare but the burger received was barely cooked - the centre was still cold. We told the waiter and were offered a free cocktail which we did not want. Then still got charged for the burger. Eventually it was taken from the bill but this took quite a bit of work. So in the end it was fine but the food offerings just need some work.

Beach

Some staff were needing additional training