Hotel B Unique

The hotel is very nice, with beautiful common areas, swimming pools and direct access to the sea, as well as very good rooms. It's not too big and it didn't feel crowded.

We got food poisoning in the restaurant of the hotel. The staff and management dealed with the situation very poorly - never apologised and didn't recognize that something went wrong in the kitchen. They didn't charge that dinner but only after some discussion. Most of the staff were corteous, but some people were rude and not very professional. Even when the sea was not rough, the access to the sea was closed (actively enforced by hotel staff). It seems to be a general policy on the island: when the weather is not perfect they put a red flag. This is not the hotel's fault of course, but something to bear in mind when travelling in rainy season.

Amazing sea view, beautiful swimming pool, room was very nice and the sea in front of the hotel has wonderful colours.

The bathroom lightings were not great, hot water was not very hot, just mild, not all the personnel at the restaurant pays the same level of attention to details (for example we asked a decaf coffee and the waiter told us the coffee was like a decaf because it was an americano and not an espresso, or it was not clear if the milk provided was without or with lactose)

Nicely decorated and spacey room. Helpful reception staff. Beautifull scenery at the pool.

Bit far from the center. You had to use a taxi for 80 mxn one-way. Not many beds at the swimming pool. Not very clear how the breakfast works, I ordered something and i had to pay extra for that eventhough breakfast was included in the price of the room.

Location

Great views and nice pool and ocean access.

A bit far from walking to anything but taxis were easy to find.

We didn't know that we ordered that breakfast is not like everywhere but one breakfast from the whole menu which includes either eggs or pancakes. The service sucks, it takes a lot of time to get drinks and food that you order. One night there was no hot water to shower in the entire hotel. The hotel is stunning and nothing more than that, too bad..

Everything, the view is great, the service and waiters are the best. David was amazing. He deserves a raise. It was my boyfriends birthday and he made sure we had a little cake for his birthday. He is the star of the hotel!

Everything was perfect. As a Peruvian, I think they can make the ceviche better.