Boulevard Kukulcan Km. 45, Cancun, 77500, Mexico
Ideally placed along the shores of the Caribbean, this all-inclusive family-friendly resort offers easy access to area attractions, and provides spacious accommodations, numerous on-site facilities and friendly service. The Occidental Costa Cancun strives to make every stay enjoyable with amenities such as on-site boutiques, state-of-the-art fitness facilities and a gift shop. The hotel also features a large outdoor pool as well as a children's club and daily activities. Guests at Occidental Costa Cancun can enjoy a variety of dining options. From international buffets and classic Mexican dishes, to traditional Spanish meals and quick snacks, there is something for every palate. Area attractions, including the ancient city of Chichen Itza and the Mayan ruins are easily accessible with the Occidental Costa Cancun on-site car rental services and travel agency. An environment fee of 72.62 Mexican pesos per room per night will be requested at the check in.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Explore our expansive selection of rooms available below with exclusive discounts, so you can feel good about your booking and make the most of your travels.
Friendliness
Perfect size and well designed resort space with spacious rooms overlooking a beautiful pool or the beach. Very good food with many mexican options to choose from at buffet and restaurants. Excellent wifi throughout the property, including the beach that has a lot of palm trees providing plenty of shade. Sufficient selection of drinks at all bars and restaurants and awesome room service with mini bar! I have never had to ask for anything as everything was happening as it should.
For a beach lover like myself, the beach is small with way too many sharp pebbles at the entry and souranded by seaweed. Clarity of water decreases as the day progresses due to boats' activity of the nearby port, would be my guess. On the bright side, the hotel is located just steps away from the ferry to Isla Mujeres, which has the most beautiful beaches and 10 min walk from Langosta Beach, where the waters are of much better quality. If you like to stroll on the beach, you are better off starting at Langosta Beach as everything to the left of the resort is a seaweed paradise not worth exploring.
Food Is amazing. The Italian restaurant is the best one out of them all for bang for buck, but all the restaurants hold their own but the steak was amazing at the Italian and Mexican !!! There is always something someone wil eat no matter how fussy they are.
Everything was good, but a few days in and our room keys wouldn't work and it took a bit to explain it that the system on the door was dead and kept giving us keys , but we eventually got the battery replaced was all good, couple of times the air con played up but did work great. And the toilet a day in was blocked
All staff members were great.
That I wasn't able to change my reservation from two people to one even though I booked a refundable room. I had to pay for two people even though I was alone.
Staffs
I didnt like the fact that I called to make a reservation and no wrote it down, so my friends and I didnt get to eat the sea food.