Hyatt Palm Springs

In downtown

No ice machine on floor. Had to go up three floors to get to ice machine!!!!!

Good location. Clean. Nice staff. Not expensive but still not a value. Generous size suites. Comfy beds.

Hot water could be a lawsuit. TVs didn’t work. Squeaky closet doors. HVAC didnt work properly. Complete lacking character or charm. No bellman or carts at check in. Who would eat there it was so unattractive?

Location.

My room never got cleaned or serviced during my stay and I ran out of toilet paper, as a result, along with an overflowing bathroom trash. Also, I never got reimbursed for the $300 incidental charges I never used that was held on my card in addition to the cost of the room stay, so now I have to deal with that.

I did not experience the breakfast.

I have stayed at this Hotel twice before. My past experiences were good. This time there was an event going on the street, in front of the hotel and I was not aware of that prior to getting there. Therefore, I had some issues finding the alternate entrance to the hotel. I had requested a pool side reservation but I got housed on the sixth floor. With no real views. The balcony widow courtains were very wrinkled, the bath tub was dirty and the tub facet had a water leak that I couldn’t stop. Additionally, I don’t know if this was a smoking room, but upon entering the room I could smell the odor of cigarette smoke in the living room area. Those were minor things, but I believe are important. The bed was very comfortable. I will recommend and stay at this facility again, despite these minor deficiencies. May be the bar will also be open the next time.

Got the room that I wanted on top floor with pool view the weather was great!The people were nice and I felt safe.

Same 2 Kids hanging around the pool all day long every day

It was worse then a motel 6

Rooms are ran down

Good location, friendly staff, clean resort

Location was great Welcoming staff friendly and informative

When I arrived there was used kleenex and trash in my bathroom trash. The soap paper covering was already off and in the trash can. My soap showed clear signs that it was already used!!