Hotel Paradox Autograph Collection

Great vibe, lobby and pool

Clear communication re breakfast (which was included in Booking but not clear on Site)

The lobby! Great for remote work. The staff were great!

The pillows were a bit lumpy. The barn door on the bath does not

booking.com are thieves../ plain and simple everyone who didn’t book with you paid less than half of why i paid.. u are thieves.. GFU

booking.com GFU

Dont pay for pool view. all the room have that view... And it is when you open the room. I read that they give smooth or something and when i remembered and ask, it was to late. Mainly - we met 4 different people in the front desk. One was nice and 3 were not nice and rude

The location is pretty centralized and quite walking distance to the downtown Santa Cruz area

For the cost per night the amenities are pretty basic.

I loved the location. Close to Trader Joe’s and downtown.

Our room had faulty light, a squeaky door, a stained lamp. Kids everywhere, parents didn’t control/watch their kids.

Very family friendly/dog friendly and beautiful property in great location!

Convenient location. Bed was very comfortable. Shower had great pressure. It was quiet.

Not a lot of attention to detail. Things like the toilet paper was too thick for the holder so it was hard to get, the end of the moulding wasn’t painted, the wallpaper was peeling. Stuff like that. Also, we made a reservation on OpenTable for the restaurant for 9:00 which was when we got in and they told us the kitchen was closed. Don’t accept reservations for when the kitchen is closed!