Hotel Lulu BW Premier Collection

Loved the staff, they were extremely friendly and able to guide me around the town when asked for direction. Helpful in explaining the parking and getting room service to tidy up everyday. Great at giving us early check-in and appericate them allow that so much. Service was above and beyond.

Lighting was awkward to figure out and turn on each lamp in the room. Room was a little dusty but clean over all.

Wonderful for the price. Great location. This was our second time staying, and truly enjoyed it. Everyone was so sweet and rooms were clean and comfy. We are regulars to the area, and it was nice to come back.

Love the idea of a welcome beverage both times there. That said, would be nice if there was a non-alcoholic version too for adults that don't drink and kiddos to feel part of the excitement.

Disney view wasn’t much of a view. It faces the park. But the word “view” if not right. You face the park but you don’t see the park. It’s not worth the up charge. You can’t see the top of Guardians of the galaxy ride in the distance but that’s not worth the charge. You expect to see more with a “view” room. The hallways were dirty with bottles on the floor, the room smelled and the showers were dirty.

Walking distance to Disney, friendly staff at reception, parking on site (at cost).Welcome drink on arrival was a nice touch. Complimentary later (1hr extra) departure - just ask ;)

This hotel really needs a BIG renovation, we stayed here 8 years ago, and literally nothing has changed - ACs are loud, bathrooms are old and dated (think 90s). Parking on site is expensive ($32US + taxes per night). Housekeeping is on request.

Hotel was comfortable beds were great.

Alot of the property was being renovated and I wasn't aware of this prior to booking my stay. I can't wait to see once the work is done.