Appart'City Thonon les Bains

large spacious room great facilities

The place exceeded my expectation. The hotel is secure with card key for entrance, lift and bedroom. The appartment is small but still spacious and convenient for a take away, a modest cooking (with the essentials for two) or work. The bathroom is also a convenient size. Overall very clean and comfortable. Two minutes by train from the station, and from different places to eat for various tastes and budges. There are only a few trains a day, nothing to complain or moan about.

Actually I didn't like anything . We were 3 adults and my daughter 6 years old. I booked for 4 person adults I thought they will give us a big apartment . While they gave me small apartment and it was super dirty even the smile inside the room was so bad . Everyone felt bad for that night.

The description and photographs do not reflect the room/ suite and the quality from windows to bathroom. The room was not properly maintained and was not clean. The price is exaggerraed for what the place offers.

Bathroom, rooms maintenance, location. The room had a strong smell of smoke, was previously used by smokers for a long period. The smell could not be removed.

Warm welcome at Reception on arrival. Room and facilities adequate for an overnight stay.

The breakfast was inadequate and certainly did not match the photo. Had to make up a breakfast box from the "breakfast room" and take it up to our room. A great disappointment - no fresh fruit, cereal, cold meat. Supermarket packet croissant Breakfast was described on the booking .com website as gourmand. I would like to commend the lady employee in the breakfast room who was very pleasant and spoke english, She appreciated our concerns. Mention must be made of the Manager who dealt with our complaint very politely and gave us a refund of the cost. It was not very helpful though to say it would be improved within the next fortnight when they converted the room to a breakfast room.

Spacious apartment, good location

The smell of smoke really hits you when you enter the apartment, doesn't feel very fresh