Tru By Hilton Edmonton Windermere

Staff were amazing, pool was nice, rooms were clean and hotel had a nice feeling to it. Great location.

Beds didnt fit the frames, they were noisy when we moved around, no actual comforter... and pillows were trash.. TV guide would have been nice and the ability to turn on close captions.

Location was awesome and very nice, the lobby has a warm homely feel. breakfast could have been little better.

There is no closet in the room, no writing pad and pen in the room. breakfast could have been little better.

Price breakfast friendly staff

Breakfast was lacking!

The room has a great air conditioning system, and a mini fridge for convenience. Newer part of Edmonton, close to lots of restaurants and Walmart. The continental breakfast is option filled.

The bathroom was extremely disgusting and disappointing. Shocking actually. Looks like no one has ever taken the time to slow down and pay attention to detail. I understand it is a budget friendly hotel but hygiene and cleanliness should be bare minimum. I felt the front desk staff could have cared less to help me at check and check out. She continuously checked her phone. I have no problems with people checking their phones as we live in a world where everything is controlled by technology. But communication would have been nice, by letting me know that she was handling something else instead of ignoring me scrolling on her phone, then acting like helping me at check-in was annoying. The beds are comfortable. Only hooks for storage.