Elite Hotel Ideon Lund

Breakfast was nice, staff at the dining room was super nice.

The hotel gave me a room without window and fake lighting in the back. This was not highlighted while booking. I then had to complain and upgrade on my own costs. Then I had a room with a window, but the view was bad, even though I know that the view on the other side would've been great. I am aware of the fact that I have no "right" to have a room with a decent view, but would've expected this or something elese as a compensation if I have to upgrade on my own costs. This was even more unpleasant when I realized during my stay that the hotel was rather empty and underbooked. So, a high demand of rooms was certainly not the reason for putting me 1. into a room without windows and then 2. into a room with a view on a parking lot.

The location and the rooms were really spacious.

The rooms were too cold, the water wasn't warm enough and the breakfast was below average. I asked for a late checkout due to the bad experience with the cold temperature in the room, but was asked to pay for 1 hour later check out time. I usually stay at Radisson in Lund ( Now Best Western plus) have always given me late check out free of charge.

Staff was nice and polite. Bed was clean, comfortable and not worn out. Room had all the standards of a hotel room despite I literally chose the cheapest option. Tv and internet worked well.

The breakfast coffee was sad. Some dirty things in room - sink drain, drinking glass,...but the main parts of room were clean.

Nice and spacious room. Quiet area and really nice breakfast.

The room was overall clean but there were several dirty spots on the walls.

Rooms WITHOUT WINDOWS! EXPENSIVE