Red Roof Inn Cincinnati East - Beechmont

Staff were great. And location is good

Bathroom and shower were not clean. Fixtures were broken. Sink was broken

Staff

Nothing!

Either the tub or toilet was leaking when you stepped on the lvt water came out.They did not clean our room so no clean towels or washcloths when I called and asked for them they never brought.Room smelled musty air didn?t work properly.

I WANT A REFUND!!! The 1st room heat was stuck on high temp and couldnt turn off. Second, they tried a different room and it was worse! Blood or what appeared to be bloodstains on side of flat sheet. Hair balls under top sheet of other bed. Edible dog bone laying in corner. Dead flies on floor. General area rug at door was filthy

very dirty sheets unchanged cobwebs

very dirty I do not recommend very expensive not worth it

Price is good for the room

The television is too basic and has no selection of stuff to watch

When i arrived 2 men were at the desk and did not say hello just looked very mean. I told them I needed to check in. There was a card on the room, he asked if i was going to pay cash, I said yes, He had me put down a $50 deposit cash and said he would not charge the card, I would pay cash at checkout. When I went to checkout another man who actually seemed like a hotel desk clerk, said they already charged the card. He doubled checked when I explained, yep they already charged it. THE ROOM---the sheets were clean, the towels were clean...that is it. I took video of the room. Filth everywhere, pee on the bottom of toilet, the floors not sweep or vacuumed, carpet was filthy and smelled, Tons of hairs stuck to the bottom of bathroom door, dirt stains all over bathroom door, light cover over bathtub was missing, dirt covering wall hairdryer, dust covered the hangers in closet, the toilet back, phone, tv, desk, nightstands, nothing had been sanitized at all, tv remote was sticky, Why are some hotels getting away with NOT doing the covid sanitary guidelines and others have govt people checking to make sure they are?. Strange. I did not say anything about this to the men. They had my card and i was afraid of retailiation...they did not act/look like desk clerks. They knew the room wasnt clean. Once said to another that I was alone and they put me in a room surrounded by groups of men on both sides of me...the men were smoking pot/cigarettes until after midnight every night, drinking and standing directly in front of my door.

They should clean the room after each customer that is required in the U.S. Just basic that you would expect. It would also be nice if they would advice guests who are smokers not to smoke outside non smoking rooms-- I got a high everytime I left. I do not smoke. to each his own, but I should not have to change my value for someone else. Lastly, a real desk clerk should be greetly customers at the desk and not 2 unsmilely angry looking men. Thats just scary.

Nothing

The room was dirty and there were holes in the wall. The alarm clock was broken and woke me up twice with random noises. I think I got a tick from the room as well so that was very gross. Also, the pictures of the room did not match the room. For example, the TV was much smaller than what can be seen in the room pictures on the booking sites.

The staff is very nice. Anytime I went into the office, the staff greeted me with a smile and was genuine when they asked how things were going. They were professional and addressed the few minor problems we encountered promptly. The rooms were clean

There is only one washer and dryer.