Radisson Blu Fargo

The hotel’s location is perfect — right in the city center, with easy access to restaurants and local attractions. The room was modern, spotlessly clean, and the bed very comfortable. I really appreciated the good breakfast selection and the convenience of the secure parking garage.

The only downside was the reception: check-in and service at the front desk were noticeably slower than in other top-brand hotels I stayed at that week. Unfortunately, they also refused to issue an invoice for my stay, saying they don’t provide one if you book through Booking.com — which hasn’t been the case anywhere else. I’m still waiting for it despite following up. Also, my laundry wasn’t ready at the promised time, and when it finally was, it was incomplete — I had to ask multiple times to get the rest delivered. I don’t want to be too harsh, as the staff were polite, but I hope the hotel can improve its front desk efficiency and basic business services to match the otherwise high standard of the stay.

Location, and it was quiet

We loved being downtown, as there are few options for places to stay downtown. The bed was comfortable.

When we arrived, we parked in the location suggested by the hotel, next door. The stairwell of the parking garage smelled really bad (part drugs, part urine, part something else). We live downtown in our city, so we have a pretty high tolerance, but this was a poor first impression. Also, for a 4 star hotel, I would have expected to have glass, not plastic, cups in the room. It’s not particularly environmentally friendly, and it cheapens the place.