Hotel Richland LES

Location was somewhat good, also the room was very clean. '

We stayed on the 1st floor, there was one tiny window and the fumes from the restaurant were getting in, maybe higher floors are better. Room was tiny too.

The was cleaned every day and we had everything we needed. The personnel are very welcoming and very helpful. I definitely recommend this hotel if you wanna be close to everything.

The room was smaller than we have expected.

The elevator broke on our first day and was out through the evening into the next morning. Of course, we were on the 9th floor and making that trek is not advisable as many times as I did it. We joked they should make t-shirts that say "I survived a broken hotel elevator in NYC". That being said, everything else was just perfect. The staff was wonderful, the view of the bridges from our room was majestic and the location was so great that we will ALWAYS stay in Chinatown on future trips. In fact, we'll probably just stay here again.

Very clean, very professional

Sheets could have been smoother

The location was great, the staff were friendly and professional, and it felt safe, comfortable and welcoming.

Everything was great

Amazing amenities, great location and super comfortable beds. The staff was super helpful, we had a ton of small requests during our stay, but their answer was always "no problem". There's also free coffee which is not terrible!

The rooms could have been a tad bigger. They were as advertised, but opening a large suitcase was a small problem, but we managed it