Hotel Richland LES

Great location!! Also, it was nice to be able to leave our luggage since we arrived on a red eye flight very early. No frills, but super value kind of hotel.

The staff were nice, but we were hopeful to be able to check in early. We never got a call at all that our room was even ready. We just decided to come back and inquire and luckily it was, but after the normal check in time. The AC took a lot of time to cool the room and someone was sent up to check it, but he didn't speak English so we weren't sure what happened. Eventually it cooled off.

The location was good to start off with.The staff was friendly and flexible.

One of the rooms was extremely small.We requested for an upgrade. Didnt get one.

Location was somewhat good, also the room was very clean. '

We stayed on the 1st floor, there was one tiny window and the fumes from the restaurant were getting in, maybe higher floors are better. Room was tiny too.

The was cleaned every day and we had everything we needed. The personnel are very welcoming and very helpful. I definitely recommend this hotel if you wanna be close to everything.

The room was smaller than we have expected.

The elevator broke on our first day and was out through the evening into the next morning. Of course, we were on the 9th floor and making that trek is not advisable as many times as I did it. We joked they should make t-shirts that say "I survived a broken hotel elevator in NYC". That being said, everything else was just perfect. The staff was wonderful, the view of the bridges from our room was majestic and the location was so great that we will ALWAYS stay in Chinatown on future trips. In fact, we'll probably just stay here again.