Vila Baleira Funchal

Very close to sea front with nice views from the terrace

We have arrived at the hotel to be told we would not get rooms we have booked 6 months prior and that we would have to stay in a different hotel. The other hotel was not 4 star at all - very dated and cleanliness was not there. When finally booked here 3 nights later we have been upgraded to a suite and have been offered complimentary dinner after we have actually asked for it reception area is lovely, nice and clean but the rest of the hotel definitely needs some refurbishment to bring it up to date. Carpets in corridors are dirty, definitely needs some improvement

That was my first stay at Madeira - and it was the perfect beginning of the vacation! Weve been upgraded from a seaview room to something - i dont know - similar to penthouse seaview, featuring huge window and terrace with ocean and pool view. The staff were very welcoming and helpful, room is clean, new and comfortable. Theres a comfortable parking garage, make sure youll pay for it at the reception, it will be cheaper (8 euro/day)

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Our room had a nice view and we had a big balcony.

The breakfast was not nice.

The hotel looked really good from the outside and had a big swimming pool (and even a bar - which was not in action - but still.. :)).

I was totally disappointed from the room! We got the room, that we have booked and saw in the pictures, but after checking it was clear that the photos were much edited! Especially our bathroom did not fullfill our expectations it all. The shower (or bathtube, whatever it was) was not clean at all. The whole bathroom was super smelly, which also had influenced the overall smell of our room (even if it got cleaned daily). It even looked like the bathroom door was starting to mold or rot from the standing moisture! The location was also not very central. If you want to make it to Funchal downtown, plan 45 minutes walk in...

Its very clean and the location is very good

Glass doors to the bathroom

Rooms together, hotel was very well done. Service was very good, friendly and welcoming

Bathroom "door" was glass, no privacy on the toilet. The roof top bar weren't the best drinks.

We would like to thank the supervisor who resolved all the problems

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