Kimpton Rowan Palm Springs Hotel

Nice laid back vibe with some welcome touches (free morning coffee, free afternoon wine etc.). Amazing location, nice rooms and (thankfully) a decent gym.

Nothing other than prices (UK exchange rate is currently awful)

Not impressed with included breakfast. The eggs were basic & fairly tasteless. The side of potatoes tasted like a bag of frozen potatoes from a grocery store. The only good part was that breakfast was included in the room cost, but since the room cost is extremely expensive (over $500 / night) this was hardly a big deal.

Our primary issue is that we felt we got a "bait & switch" scam deal on the room that we purchased. The king with balcony view of the mountains was what we specifically purcased because the photo showed a balcony with see through vertical railings not a solid wall on the balcony. When we arrived, I told the front desk that we specifically took the room we ordered because of the mountain views without a balcony wall. When we got to the assigned room, there was a solid wall. I would never pay over $500 a night for that type of balcony. It is like sitting in a box not on an airy balcony. After a discussion at the front desk, we were shown two other alternative rooms. We chose one with an open style balcony like we expected.

Service is very good. especially front desk, Jose, you will feel very comfortable and friendly from his service.

Excellent service by front desk staff. Lovely hotel in a great location.

It seemed a little expensive.

The hotel bikes

We said we didn’t want clean sheets or towels during stay, but the room wasn’t cleaned either. Distinction not made clear.

This hotel was amazing very nice and the staff was very helpful. They are pet friendly and actually encourage you to bring your animals. They give your dogs treats and beds.

No hot tub